• Home
  • How Can We Help?
  • Typical Projects
  • Engagement Models
  • Experience & Testimonials
  • More
    • Home
    • How Can We Help?
    • Typical Projects
    • Engagement Models
    • Experience & Testimonials
  • Home
  • How Can We Help?
  • Typical Projects
  • Engagement Models
  • Experience & Testimonials

Our consulting practice draws on the experience and insights of our Principal Consultant, Roger Walton, developed over 30 years working with technology companies, with the last 15 years in hands-on operational roles in managed services businesses. Our core practice areas are listed below.


We can also draw on additional experienced individuals who can execute on specific operational needs and technologies such as artificial intelligence, business intelligence, data science and MSP tools and services.

Core Practice Areas

Operational Excellence

Operational Excellence

Operational Excellence

  • Service Desk optimization
  • KPI development
  • Process standardization
  • Technician utilization
  • Documentation

Financial Performance

Operational Excellence

Operational Excellence

  • Pricing
  • Gross margins
  • Service profitability
  • Client profitability
  • EBITDA improvement

AI & Automation

Growth & Transformation

Growth & Transformation

  • AI workflow implementation
  • PSA optimization
  • Automation
  • Reporting
  • Business intelligence

Growth & Transformation

Growth & Transformation

Growth & Transformation

  • M&A integration
  • Fractional COO
  • Cybersecurity governance
  • Platform migrations
  • Organizational design

Copyright © 2026 TSJ Consulting - All Rights Reserved.

Powered by

This website uses cookies.

We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.

Accept